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Terms & Conditions

Last updated: September 30, 2025

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using our website.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of the Terms, then you may not access the website or make purchases.

1. Company Information

Address:
135 Oxford Lane, Kidlington, Oxford, Oxfordshire, OX5 3BP
Phone: 01865 3734035

2. Use of the Website

  • You are at least 18 years old or using the site with parental supervision.
  • You agree to use the website only for lawful purposes.
  • You will not attempt to harm or interfere with the website or its security.

We reserve the right to modify or withdraw the website (or any part of it) at any time without notice.

3. Products and Orders

  • All products displayed are subject to availability.
  • We reserve the right to cancel any order for any reason, including errors in pricing or product information.
  • Prices are displayed in GBP and include applicable taxes, unless otherwise stated.

4. Payment

Payments are processed securely using third-party payment gateways. We do not store your payment information.

5. Shipping and Delivery

  • Shipping times may vary depending on your location.
  • We aim to dispatch orders within 1–3 business days.
  • We are not responsible for delays caused by third-party carriers.

6. Returns and Refunds

You have the right to cancel your order within 14 days of delivery, for any reason. To be eligible for a return:

  • The product must be unused and in original packaging.
  • Return shipping costs are the responsibility of the customer unless the item is faulty.

Please contact us before returning any item.

7. Limitation of Liability

We are not liable for any indirect or consequential loss or damage arising from your use of this site or the purchase of any products, except as required by law.

8. Intellectual Property

All content on this website, including logos, images, text, and graphics, is owned or licensed by us and protected by copyright and intellectual property laws.

9. Privacy

Please refer to our Privacy Policy to understand how we collect, use, and protect your data.

10. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.