Payment Methods Policy
Last updated: September 30, 2025
We offer a variety of secure and convenient payment options to ensure a smooth checkout experience for all customers.
1. Accepted Payment Methods
- Credit and Debit Cards: Visa, MasterCard, American Express, Maestro
- Digital Wallets: Apple Pay, Google Pay
- PayPal: Secure payments via your PayPal account or linked card/bank
- Bank Transfer (on request): Please contact customer service if you wish to pay via bank transfer.
2. Payment Security
- All transactions are processed securely via encrypted SSL connections.
- We do not store your full payment details on our servers.
- Our payment gateways are PCI-DSS compliant, ensuring industry-standard protection.
3. Currency
- All prices are displayed in GBP (£) by default.
- Payments will be processed in GBP unless otherwise stated during checkout.
- International customers may see currency conversion charges from their bank or provider.
4. Payment Issues
If your payment is declined:
- Double-check your card details and available funds
- Contact your bank to ensure there are no blocks or security flags
- Try an alternative payment method
- Reach out to our support team if the issue persists
5. Fraud Prevention
We reserve the right to:
- Request additional identification or verification for high-value or suspicious orders
- Cancel or delay orders if fraudulent activity is suspected
- Report fraudulent transactions to the relevant authorities
6. Contact Us
Phone: 01865 3734035
Address: 135 Oxford Lane, Kidlington, Oxford, Oxfordshire, OX5 3BP